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Royal Canadian Mint suspends production for two weeks amid virus concerns

Section: Daily Dispatches

By Marie Lemay, President and CEO
Royal Canadian Mint, Ottawa
Friday, March 2020

https://www.mint.ca/store/mint/customer-service/faq-1100010?lang=en_CA&r...|tb|covid19

With the ongoing challenges of the Covid-19 pandemic, the Royal Canadian Mint is implementing a temporary suspension of production effective today for a period of two weeks. This is part of the mint's ongoing efforts to proactively modify how we work and take necessary measures to safeguard our employees' health and safety.

The mint remains open for business. You can continue to view and order our products at mint.ca and with our customer service representatives at 1-800-267-1871. However, your parcel shipment will be safely held at the mint until shipping operations have resumed.

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We have a plan to resume modified production in two weeks, which will allow us to reduce the risk to our staff and maintain critical services. We do however anticipate a longer suspension of production and shipping for our numismatic collectable coins as we prioritize the support of trade and commerce.

We are deeply committed to doing everything we can to keep our employees and customers healthy and safe. We will, of course, keep you updated through mint.ca, our social media platforms, and authorized e-mail notifications as more details become available. We thank you for your understanding during these exceptional times.

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